Operational performance is a true litmus test of organisational capability. CAS works closely with major projects, maintenance delivery programmes and transport service providers to diagnose human factors affecting performance and design practical approaches for dealing with these. Our work spans the operational lifecycle from work design and scheduling, staff selection and supervision, assessment of work performance and behaviours.

Our services include:

• Human factors policy and strategy
• Human factor risk assessment
• Recruitment and selection processes and tools design
• Test evaluation and design
• User needs analysis for systems design, development
  and implementation
• Cognitive skills training design
• Operational performance metrics and evaluation
• Procedural design
• Developing Safe & Responsible Drivers